Privacy Policy

Effective date: 1st of May, 2018

Wenchi & Brothers respects the privacy rights and interests of each customer. Wenchi & Brothers will observe the principles when processing your personal information fairly and lawfully. We take the protection of personal data very seriously. We want you to know when we are storing your data, what data we are storing and how we are using it.

To protection visitor’s privacy, you can find relevant information about how we collect and store personal information that you choose voluntarily to provide us when you through the site in the “Privacy Policy” notice.

This “Privacy Policy” notice is applied to all our website visitors. To comply EU General Data Protection Regulation(GDPR), we specify user’s rights and interests in this “Privacy Policy”, please read carefully before you access our website and submit your company or personal information.

Personal Information You Provide to Us through Our Site

We may collect and store certain personal information that you choose voluntarily to provide us by automated means when you through the Site. The types of personal information may include:
• Company name, contact name, job title, company website, country, business type, email, telephone number, fax number, address
• Other personal information you may include in content you submit on the Site.

Cookies

We use Track ID (Cookies) to collect and store information during the time you visit our website; the information is saved at Amazon Web Services (AWS) and used to identify your browser or device. ''Cookies'' do not harm your computer and do not contain any viruses. ''Cookies'' help make our website more user-friendly, efficient, and secure. ''Cookies'' are small text files that are stored on your computer and saved by your browser. Using cookies enables us to provide you with certain features and provides us with information regarding website visits.

Web Analysis with Google Analytics

We use Google Analytics to analyze user activity in our website in order to improve user experience. By using Google Analytics Cookies we can look at aggregate patterns like the average number of searches that users perform, what keywords the potential customers use; which countries and which languages. We can use such analysis to gain insights about how to improve the functionalities of our website. You can visit Google Analytics' Privacy Policy at: https://policies.google.com/technologies/cookies

Information Submitted Through the Website and the Services

Besides Cookies, we use other technologies to improve user experience and the overall quality of our services by collecting the information below:
• URL
• IP Address
• Internet Connection Device Brand, Model and OS
• Internet Connection Device Browser, Colour, GeoIP resolution
• ISP

WENCHI's Sales team will supply information on our products or any other professional information based on inquiries received. Without your explicit consent or a legal basis, your personal data or browse history are not passed on to third parties outside the scope. Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

Information, Blocking, Deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us through Wenchi’s official E-mail or phone at any time using the address given in our legal notice if you have further questions on the topic of personal data. All the collected information is saved for 24 months on Amazon Web Services (AWS) and regularly deleted every month.

Information Security

Your personal data is stored on Amazon Web Services (AWS). AWS Announces CISPE Membership and Compliance with First-Ever Code of Conduct for Data Protection in the Cloud. We use standard security technology SSL or HTTPS standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details.

Changes of Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

Should you have any question about how we protect your perosnal information, please contact Wenchi:

Company Name: WENCHI & BROTHERS Co., Ltd. Contact Personale: Mr. Wilson Su, Vice President
Email: sales@wenchi.com.tw
Tel: +886-6-2312089